The Bonny Utility Company (BUC) says it was optimizing its services with a view to promoting businesses in Bonny Island and deepening customer satisfaction.

General Manager of BUC, Hafiz Ismaila said this through the Head, Revenue Protection Department at BUC, Dagogo Ezekiel-Hart, on Friday, January 10, 2021 in an interview with Kristina Reports in Bonny.

He said, in furtherance of its ease of doing business drive, the tariff on electricity and water supply were reviewed downward and sustained at very minimal level, disclosing that currently the company was test running new industrial meters for water supply management in the area.

The BUC boss said the industrial meters were recently purchased to be installed in business premises to assist them control their utilization of water supply, explaining after test running and installing the meters these would help businesses in managing their running costs as it relates to utilities. 

He debunked reports that BUC officials were going about to disconnect water supply channels of business premises over lack of payment of water supply bills, stressing that bills owed to BUC have to be offset but the company was not resorting to arbitrary measures to get its bills paid.

Still speaking for his boss, the Head of BUC’s Revenue Protection Department, Dagogo Ezekiel-Hart enjoined the public to consistently interface with the company to have the right information about its activities, stressing that “it is always better to hear from both sides and in this particular matter the organisation has made several efforts to improve the ease of doing business”.

He, however, lamented that despite the several interventions to promote businesses and make business relationships friendlier with its clientele, some business entities were still not cooperating, regretting the high volume of unpaid bills by its clients spread across residential, commercial and industrial categories.

The BUC boss also dismissed insinuations that the quality of water it was dispensing across Bonny LGA was substandard, declaring that after rigorous processes, the water produced meets the World Health Organisation (WHO) standard 

The World Health Organization (WHO) Guideline for Drinking-Water Quality (GDWQ) include the following recommended limits on naturally occurring constituents that may have direct adverse health impact: Arsenic 10μg/l, Barium 10μg/l, Boron 2400μg/l, Chromium 50μg/l, Fluoride 1500μg/l, Selenium 40μg/l, and Uranium 30μg/l, among others.

Ezekiel-Hart insisted that as a corporate entity that hinges its activities on compliance with global best practice, it ensures adequate attention is paid to the process of drilling and purifying the water to make it safe for public consumption.

He reiterated that the company would continue to strategically engage relevant stakeholders and its esteemed clients in its drive to render topnotch services to the people of the area.