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Get Your Free Token and Upgrade Your Meter – BUC Urges Bonny Residents, Optimizes for Customer Satisfaction

By Emmanuel Nwafor

Aug 24, 2024

The Bonny Utility Company (BUC) has called on its customers to get their meters upgraded by going to get their free credit tokens at its office opposite the Bonny Local Government Council along the Hospital Road in Bonny, Rivers State.

The Bonny Utility Company (BUC), which manages the water reticulation and electricity distribution in Bonny Island, announced this via a statement.  

General Manager, Bonny Utility Company (BUC), Dominic Dung

BUC’s General Manager, Dominic Dung, who confirmed this on Saturday, August 24, 2024 to Kristina Reports over the telephone, explained that this was part of the process of upgrading the company’s Vending System.

The statement partly reads:

“BUC has upgraded her Vending System that provides credit tokens for all Meter as required by the global industry in charge of prepaid meters.

“Please be notified that from the 27th of this month August, you are expected to visit the BUC office to collect your free token for the month if you have not or purchase credit, which will enable your meters to be upgraded to continue functioning.

“If you don’t purchase or collect your free token to load into your Meter before the 24th of November, your Meter will no longer accept credit anymore in otherwords, the meter will no longer function because it has not been upgraded with the new set of tokens that is being generated due to this upgrade.

“Your purchased amount and kilowatts will not be affected during this exercise.”

Kristina Reports checks indicate the company, in response to concerns raised months by its customers, is optimizing its systems to better serve the island community in line with its “avowed commitment to satisfy its esteemed customers”.

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